Privacy Policy

1. About Us

kowluxé ("we", "us", or "our") operates the kowluxe.com website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number when you create an account or place an order
• Transaction Data: Payment details, shipping address, and order history
• Communication Data: Information in emails, contact forms, or other correspondence with us

2.2 Automatically Collected Information

• IP address, browser type, device information
• Pages visited, time spent on site, referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders and our products
• Improve our website and customer service
• Send marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure website security

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function properly.

5. Information Sharing

We may share your information with:

• Service Providers: Payment processors, shipping companies, email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing communications

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.. We will notify you of any changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@kowluxe.com