Terms of Service

1. Agreement to Terms

By accessing and using kowluxe.com ("Website"), you accept and agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Website.

2. Use of Website

You agree to use our Website only for lawful purposes and in a way that does not:

• Infringe on the rights of others
• Restrict or inhibit anyone else's use of the Website
• Violate any applicable laws or regulations

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to correct errors and update information at any time without prior notice.

4. Orders and Payment

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Prices are subject to change without notice
• Payment must be received before order processing
• We accept major credit cards and other payment methods as indicated

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Our return policy includes:

• Products must be returned within 30 days of delivery
• Items must be unused and in original packaging
• Refunds will be processed within 7-10 business days
• Shipping costs are non-refundable unless the return is due to our error

7. Product Use and Safety

Our hair oil products are for external use only. Discontinue use if irritation occurs. Consult a healthcare professional if you have concerns. We are not liable for allergic reactions or misuse of products.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of kowluxé and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, kowluxé shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products.

10. Disclaimers

The Website and products are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Website will be uninterrupted or error-free.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of modified Terms.

13. Contact Information

For questions about these Terms, please contact us at:

Email: info@kowluxe.com